Statically assign an IP address

Summary

By default your phone will have a dynamically assigned IP address. This means that when the phone boots up, it asks your network for an address (using DHCP) and in most cases your Default Gateway will respond with one.

By giving your phone a static IP address, you are telling the phone to always use the same address no matter what. While a dynamic IP address is preferred, a static one can help prevent some common problems caused by failing DHCP servers, or other rare LAN addressing errors.

Give your phone a static IP address (Polycom phones)

• On your Polycom phone, press the “Menu” Button
• Select “Settings”
• Select “Advanced”
• Enter the password is “456” and press the “Enter” softkey
• Select “Admin Settings”
• Select “Network Configuration”
• First Disable DHCP client by selecting it and using left right arrows to change
• Press the “OK” softkey to continue
• Next Select Phone IP Addr to edit the address.
• Enter in an address that is available within your Local Area Network (Ask your IT professional if you need help with this)
• Press the “OK” softkey to continue
• Continue Editing the Gateway and DNS Server Addresses
• Press “OK” then the “Back” softkey
• The phone will prompt you Exit without save or to Save and Reboot
• Select Save and reboot