The “Office Manager” permission level has the ability to make changes throughout your entire phone domain, whereas a “Basic User” permission level only lets you edit your individual user settings.
If you do not see the management tabs like “Call Center” and “Users” then you may be in your personal view. Click the “Manage Organization” at the top of the page to enter management view.
If you would like your user permission level changed, contact our support at 858-836-0700 option 1 or support@nextlevelinternet.com.
Bookmark this link for easy access to the Verve Voice Portal:
https://nms.mynlv.com/portal
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