Summary
Changing the ring timeout affects how long the phone rings before following its first answering rule.
Instructions
1. Select Answering Rules
Log in to the User Portal and click on the Answering Rules tab located at the top of the screen.
2. Change ring timeout
To change the ring timeout, simply choose the preferred time on the dropdown in the “Ring for” section circled below. As a general rule, 5 seconds is about 1 ring.
3. Confirm changes
Once you have made a selection, a confirmation will appear at the top of the screen. At this point, the changes have been made.
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