Click the Voicemail icon in the navigation bar to access your voicemail.

Click the down arrow next to “Voicemail” to filter new or saved messages.

Click on a voicemail message to expand the options.

  • Name – the caller ID Name of the caller.
  • Time – when the message was left.
  • Voicemail Transcription – if enabled, the transcription preview will appear.
  • Play – click to hear the message via your speakers. Includes a time marker and the duration of the message
  • Call – click to initiate a callback to the caller.
  • Save – click to move the voicemail to your saved messages box.
  • Forward – click to forward the voicemail to another user. You will be presented with your contact list. Click a contact to forward the voicemail. A confirmation message will appear briefly at the bottom of the WebPhone window.
  • Delete – click to delete the message. A confirmation message will appear briefly at the bottom of the WebPhone window.

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