License modifications may take up to 24 hours to propagate through the Microsoft servers before they are ready to use, even though they appear immediately after purchase. It is best to do this 24 hours in advance.
For Microsoft licenses you will need either:
Two licenses, one each from Group A – “Microsoft User License” plus “Phone System Add-on” OR
One license from Group B “Microsoft User and Phone System Combined”
You do NOT need a “Calling Plan” license – if you have a Microsoft calling plan license you will need to REMOVE IT.
Group A – most common
Each Microsoft User and the Global Admin require:
- A Microsoft User license
- A Phone System add-on license
- If using BUSINESS_VOICE_MED2 then you will need to remove the calling plan.
Microsoft User Licenses – Group A Part 1
| User SKUs | Product Name | License Type |
|---|---|---|
| SPB | MICROSOFT 365 BUSINESS PREMIUM | Small Business |
| O365_BUSINESS_PREMIUM | OFFICE 365 BUSINESS PREMIUM | Small Business |
| SMB_BUSINESS_PREMIUM | MICROSOFT 365 BUSINESS STANDARD | Small Business |
| O365_BUSINESS_ESSENTIALS | MICROSOFT 365 BUSINESS BASIC | Small Business |
| SMB_BUSINESS_ESSENTIALS | MICROSOFT 365 BUSINESS BASIC | Small Business |
| STANDARDPACK | OFFICE 365 E1 | Enterprise |
| STANDARDWOFFPACK | OFFICE 365 ENTERPRISE E2 | Enterprise |
| SPE_E3 | MICROSOFT 365 E3 | Enterprise |
| ENTERPRISEPACK | OFFICE 365 E3 | Enterprise |
| DEVELOPERPACK | OFFICE 365 ENTERPRISE E3 DEVELOPER PACK | Enterprise |
| ENTERPRISEWITHSCAL | OFFICE 365 ENTERPRISE E4 | Enterprise |
| SPE_F1 | MICROSOFT 365 F3 | Enterprise |
| M365_F1 | MICROSOFT 365 F1 | Enterprise |
| DESKLESSPACK | OFFICE 365 F1 | Enterprise |
| M365EDU_A1 | MICROSOFT 365 A1 | Education |
| M365EDU_A3_FACULTY | MICROSOFT 365 A3 FOR FACULTY | Education |
| M365EDU_A3_STUDENT | MICROSOFT 365 A3 FOR STUDENTS | Education |
Phone System Add-ons – Group A Part 2
| User SKUs | Product Name | License Type |
|---|---|---|
| MCOEV | Phone System OR Microsoft Communications Online | Add On SKU |
| BUSINESS_VOICE_MED2* | Microsoft Business Voice (including Calling Plan) | Add On SKU |
| BUSINESS_VOICE_DIRECTROUTING_MED | Microsoft Business Voice (without Calling Plan) | Add On SKU |
| BUSINESS_VOICE_DIRECTROUTING | Microsoft Business Voice (without Calling Plan) | Add On SKU |
| MCOEV_FACULTY | Microsoft Phone System for Education | Add On SKU |
| MCOCAP | Common Area Phone | Add On SKU |
Group B – less common
Each Microsoft User and the Global Admin require:
- A Microsoft User License with included Phone System
- There is no need to purchase an add-on phone system since it is included in E5 licenses.
Microsoft User and Phone System combined Licenses – Group B
| User SKUs | Product Name | License Type |
|---|---|---|
| SPE_E5 | MICROSOFT 365 E5 | Enterprise |
| ENTERPRISEPREMIUM | OFFICE 365 ENTERPRISE E5 | Enterprise |
| ENTERPRISEPREMIUM_NOPSTNCONF | OFFICE 365 ENTERPRISE E5 WITHOUT AUDIO CONFERENCING | Enterprise |
| M365EDU_A5_STUDENT | MICROSOFT 365 A5 FOR STUDENTS | Enterprise |
| M365EDU_A5_FACULTY | MICROSOFT 365 A5 FOR FACULTY | Enterprise |
| ENTERPRISEPREMIUM_STUDENT | MICROSOFT 365 A5 FOR STUDENTS | Enterprise |
| ENTERPRISEPREMIUM_FACULTY | MICROSOFT 365 A5 FOR FACULTY | Enterprise |
Minimum License Requirements
Whether you select Group A or Group B You need a minimum of 2 available sets of licenses
- One must be assigned to the Global Administrator
- One must be available (unassigned). This will be assigned automatically to the Direct Routing User during creation and is required for successful install.
The Direct Routing User’s licenses can be unassigned two hours after the Direct Routing setup, and may be used later for other users.
License Recommendations
- Once you have set up Direct Routing you can recoup the User and Phone System license assigned to the test user in Microsoft Admin > Users.
- Once the full setup is complete you can recoup the User and Phone System license assigned to the Global Admin if you do not need it there.
Post your comment on this topic.