Voicemail

Press the Voicemail icon in the navigation bar to access your voicemail. Press the down arrow next to “Voicemail” to filter new or saved messages. Press a voicemail message to expand the options.

1. Name – the caller ID Name of the caller.
2. Time – when the message was left.
3. Voicemail Transcription – if enabled, the transcription preview will appear.
4. Play – press to hear the message. Includes a time marker and the duration of the message
5. Call – press to initiate a callback to the caller.
6. Save – press to move the voicemail to your saved messages box.
7. Forward – press to forward the voicemail to another user. You will be presented with your contact list. Press a contact to forward the voicemail. A confirmation message will appear briefly at the bottom of the Mobile SoftPhone window.
8. Info – view more detailed information about the message.
9. Delete – press to delete the message.